Everpure EZ375 Cartridge EV962893

We use standard ground shipping on orders across Canada. Your order can take up to a week to arrive, but often it's much quicker. Make sure you don't wait to the last minute to make you're filtration replacement order! We don't want you going a single day without the clean water you're used to.

We ship by UPS, who ensure prompt and reliable delivery across Canada.

Note that when placing your order with us, after you add all items to the shopping cart, you will be able to select your province to calculate your shipping costs. And remember, when your order exceeds $150, we pay the freight.

Below you will find our delivery prices based on the size of your order and your location. Please note that we do not ship to PO Boxes.

Note: If you live in Newfoundland, NWT, Yukon or Nunavut, please Contact us for a quote on delivery.

Returns

If you have made an ordering boo-boo, you have 60 minutes to cancel your order.

If you realize that you have ordered the wrong product, after receiving it, please connect with us within 30 days of your purchase. 

Please do not remove the plastic wrap and cap on the cartridge.  This must be intact in order to return it.

We will provide you with a return goods authorization number (RGA#) and details for shipment to us. We will require you to return the original product in its original condition and packaging, freight prepaid.

If you would prefer a credit, after receiving the product to our facility and inspection, we will issue a product purchase refund, less any shipping charges, customs fees, brokerage fees and taxes on those items that we incur on either the initial sale or the return shipment. The returned items must be unused, in their original condition and packaging. A 10% restocking fee may apply.

We will contact you with a return goods authorization number (RGA#) and details for shipment to us.

Please include in your package:

- The returned item(s) in their original condition and packaging
- Your Name, address and telephone number
- The RGA # return authorization number

Please specify if you would like a refund or exchange.

Please note that we are located at: 90 Walker Drive, Unit #2, Brampton, Ontario, Canada. 

Thank you so much!

Please note: Due to Health and Safety reasons, there are no returns on Appliances (Hot Water Dispenser or Chiller).